Program Integration Coordinator

Purpose of the Role

The Program Integration Coordinator supports the effective delivery, integration, and continuous improvement of CanAssist programs, with a primary focus on program coordination and a dedicated mandate to advance cross-pillar innovation. This role ensures that programs are well-coordinated, funder-aligned, and responsive to participant needs, while also contributing to new initiatives that bridge Employment, Education, and Health & Well-being.

Approximately 80% of this role focuses on coordinating and strengthening existing programs, and 20% is dedicated to supporting the design and implementation of cross-pillar initiatives that advance systems change, integration, and learning across CanAssist.

The Program Integration Coordinator connects people, processes, data, and learning to strengthen outcomes, sustainability, and participant experience across programs.

Key Logistical Information

Contract type: Up to 12-month Term

Location: Victoria, BC & hybrid

Deadline: October 30, 2026 (interviews on a rolling basis)

Salary range (1FTE): $63,000 – $75,000 CAD

What does the Program Integration Coordinator do?

Program coordination and delivery (core focus ~80%)

• Coordinate the implementation and day-to-day operation of assigned programs, ensuring alignment with organizational priorities and funder requirements.
• Support program delivery logistics, including training coordination, scheduling, materials management, and remote or community-based delivery as required.
• Maintain organized, accurate, and timely program documentation, records, and workflows.
• Support recruitment, intake, onboarding, and participant transitions in collaboration with program teams.
• Coordinate workshops and curriculum delivery, supporting quality, consistency, and accessibility of materials.
• Provide program-level support to staff, including check-ins, coordination of schedules, and assistance with onboarding and training.

Cross-pillar initiatives and integration (dedicated focus ~20%)

• Support the development and coordination of new initiatives that span Employment, Education, and Health & Wellbeing.
• Assist with piloting, documenting, and scaling cross-pillar approaches, tools, or service models.
• Contribute to shared learning across programs by identifying patterns, overlaps, and opportunities for integration.
• Support collaboration between program teams to reduce duplication and strengthen continuity for participants.

Employer engagement and community outreach

• Support engagement with employers, community organizations, and partners related to program delivery.
• Coordinate presentations, tours, and outreach activities to strengthen program visibility and relationships.
• Support relationship tracking and follow-up in collaboration with program and partnership leads.

Program evaluation, learning, and reporting

• Collect, organize, and maintain program data, surveys, and documentation to support reporting and evaluation.
• Assist in preparing reports for funders, partners, and internal learning processes.
• Support continuous improvement by integrating feedback from participants, staff, and partners.

Administration, budget, and funding support

• Support administrative processes related to budgets, staffing coordination, and funding agreements.
• Assist with grant applications, reporting timelines, and compliance with funding requirements.
• Maintain accurate data flow in relevant systems and databases in accordance with privacy standards.

Communications and knowledge sharing

• Support consistent program communications and messaging in collaboration with communications and digital teams.
• Assist with program promotion through newsletters, presentations, and other internal or external channels.

Decision-making and judgment

• Apply established policies, procedures, and funding requirements consistently.
• Use sound judgment to escalate risks, challenges, or sensitive situations appropriately.
• Balance responsiveness, accountability, and care in all program-related decisions.

What makes a Program Integration Coordinator great at CanAssist?

Team leadership and positive workplace culture

• Contribute to a collaborative, inclusive, and psychologically safe work environment.
• Communicate clearly, compassionately, and reliably with staff, participants, and partners.
• Support team cohesion through coordination, follow-up, and shared problem-solving.

Driving innovation and managing change

• Adapt to evolving programs, pilots, and funding contexts with flexibility and curiosity.
• Identify opportunities to streamline processes and improve coordination across programs.
• Support change initiatives with care, clarity, and attention to impact on people and systems.

Acting with integrity and respect

• Handle participant, staff, and partner information with discretion and professionalism.
• Uphold CanAssist’s commitments to equity, accessibility, and dignity in all interactions.
• Model accountability, transparency, and ethical practice.

Building organizational impact

• Strengthen program effectiveness, sustainability, and integration across CanAssist.
• Support funder confidence through strong coordination, documentation, and reporting.
• Contribute to systems-level learning that informs strategy, growth, and innovation.

Education and experience

• Bachelor’s degree or equivalent experience in Social Work, Psychology, Education, Disability Studies, or related field.
• Experience in program coordination, administration, or service delivery in community-based, education, healthcare, or disability-related settings.
• Experience working with individuals with disabilities, mental health challenges, or other complex support needs.
• Strong organizational, communication, and coordination skills.
• Ability to work independently and collaboratively in a dynamic environment.
• Experience supporting reporting, data collection, or funder accountability.

Assets

• Experience supporting pilot programs or cross-functional initiatives.
• Community engagement or employer engagement experience.
• Familiarity with Universal Design, trauma-informed practice and approaches.
• Bilingual in French and English.

This role is ideal for someone who thrives at the intersection of coordination, learning, and systems integration, supporting strong programs today while helping build the connected and inclusive services of tomorrow.

About CanAssist

Our mission is to address unmet needs of people, particularly those with disabilities, by advancing inclusion and accessibility provincially, nationally, and internationally.

CanAssist is an equal opportunity employer and is committed to fostering an inclusive workplace. We encourage applications from individuals of diverse backgrounds and experiences.

Additional information  

A criminal and vulnerable sector background check is required from all employees.

Applicants must have legal authorization to work in Canada.

Equity and diversity statement

UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members of groups experiencing barriers to equity.

Read our full equity statement.

Accessibility statement

If you anticipate needing accommodations for any part of the application and hiring process contact: carolinacortes@uvic.ca. Any personal information provided will be maintained in confidence.

How to Apply

Please send your application, cover letter and resume, in one single PDF file to carolinacortes@uvic.ca. Please use the following subject line when applying: Job application for CanAssist - Program Integration Coordinator